Removing a Future Cruise Credit

In the event that your client has used their FCC with another travel agency, you can log it in Webcruise without it showing as a refund due. 

To accomplish this, all you have to do is navigate to the Add menu, and then Payments. In the Add Payments window, you will need to log a payment for the FCC, and categorize it as "Payment Refund" for the payment type, and then "Vendor Direct" for the payment method. This will allow you to remove the FCC for the client without a resulting refund due to them.

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As always, if you have any questions about this or if it gives you any trouble, you can always contact a member of our friendly support team by sending an email to support@wincruise.com, by sending us a chat message from your WebCruise+ page, or by using the Capture Feedback button on your screen.

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